Returns & Exchanges

At BetterWild, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in their original packaging, ensuring the box is taped and ready for transit.

• 3.
  Drop Off Package

  Hand over your return package to any authorized carrier location or schedule a free pickup through our logistics partner's website.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.