Frequently Asked Questions

Everything you need to know about your BetterWild experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic United States. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I find my correct size?

Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure the perfect fit.

Are your materials sustainably sourced?

Yes, BetterWild is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.